"We dropped Clari for Gong." | Keep or Kill Show by Flowla
.webp)
Platform
ENABLE
- [AI Content Library](/content/content-management "AI Content Library"/index.html)
- [AI Documents & Artifacts](/content/ai-documents-artifacts "AI Documents & Artifacts"/index.html)
- [Templates & Governance](/content/templates-governance "Templates & Governance"/index.html)
COLLABORATE
- [Digital Sales Rooms](/content/digital-sales-rooms "Digital Sales Rooms"/index.html)
- [Onboarding Rooms](/content/customer-onboarding "Onboarding Rooms"/index.html)
- [Mutual Action Plans](/content/mutual-action-plans "Mutual Action Plans"/index.html)
- [Forms & Surveys](/content/flowla-forms "Forms & Surveys"/index.html)
- [E-Signature](/content/e-signature "E-Signature"/index.html)
UNDERSTAND
- [Deal Intelligence](/content/deal-intelligence "Deal Intelligence"/index.html)
- [Stakeholder Mapping](/content/stakeholder-mapping "Stakeholder Mapping"/index.html)
- [Revenue Analytics & Forecasting](/content/revenue-intelligence "Revenue Analytics & Forecasting"/index.html)
ACT
- [Deal Execution](/content/rex "Deal Execution"/index.html)
- [Communications & Outreach](/content/rex "Communications & Outreach"/index.html)
- [Document & Asset Generation](/content/rex "Document & Asset Generation"/index.html)
- [CRM Syncs](/content/rex "CRM Syncs"/index.html)
- [AI Workflows](/content/rex "AI Workflows"/index.html)
[Meet REX, your revenue execution agent
See what REX does →](/content/rex "Meet REX, your revenue execution agent"/index.html)
.webp).webp).webp)
[See all integrations →](/content/integrations "Integrations"/index.html)
Use cases
- [Deal Execution](/content/digital-sales-rooms "Deal Execution"/index.html)
- [Onboarding & Implementation](/content/customer-onboarding "Onboarding & Implementation"/index.html)
- [Renewals & Expansion](/content/account-management "Renewals & Expansion"/index.html)
- [Automation & Orchestration](/content/revenue-leaders "Automation & Orchestration"/index.html)
Success stories
.webp)
Closing deals](/content/success-story/how-userguiding-increased-their-close-rates-with-flowla "Closing deals"/index.html)
[Discover your use case
Book a call →](/content/book-a-demo "Discover your use case"/index.html)
Keep or Kill
Episode
1
Sarah Zou
"We dropped Clari for Gong."
Head of Implementation · Omnea
May 2026
TL;DR — KEY TAKEAWAYS
- Clari got dropped for Gong because Gong's AI search was better at pulling context across the full account history, from pre-sales all the way through post. UI and searchability beat brand recognition.
- Dripify was cut for HeyReach on cost. No drama, clean switch.
- At Series B with 150+ people, Omnea started using its own platform internally. Sarah's team became their own ICP.
GUEST
.webp)
Sarah Zou
Head of Implementation · Omnea
COMPANY
- Industry: Procurement SaaS
- Stage: Series B
- Headcount: 51–200
- HQ: London, UK
VERDICTS
- Added: Gong, Omnea
- Dropped: Clari, Dripify
- Best Value: HeyReach
TOOLS MENTIONED
- Gong
- HeyReach
- Omnea
- Clari
- Dripify
TRANSCRIPT
Q: What tools are you dropping these days?
We recently dropped Dripify for a tool called HeyReach. This was mostly a cost play.
Q: What else have you dropped?
We dropped Clari recently, which was a big project. We were using it on every single one of our calls, but it didn't really have the best AI capabilities for searching across calls — from pre-sales to post. We're now using Gong, which we're very happy with. Better UI, better overall AI capabilities.
Q: What AI capabilities were you looking for?
Searchability. Being able to easily search on a specific account, pull key information from previous calls. I can also see email invites that were sent, which helps me prepare for a call — I know the exact context that was given going in.
Q: Any emotional feedback from the reps about the transition?
Not to sound bad, but I don't think there was too much sadness. There was a lot of excitement about Gong — a lot of our reps had previously used it in other organisations.
Q: What's the last tool you added at Omnea?
Interestingly enough, it's Omnea itself. Now that we're Series B with more than 150 people, we need to start managing our costs better and centralising requests.